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© 2018 National Association for Healthcare Quality

Andrew Kopolow, MPA MSW CPHQ PMP CSSBB
Process Improvement Consultant
UnitedHealthcare

Andrew Kopolow draws on close to 20 years of experience in healthcare with roles ranging from direct practice clinician to Director of Quality Management. As a Healthcare Quality Practitioner, Andrew is part of UnitedHealthcare’s corporate Quality team where he oversees customer-focused process improvement initiatives across the organization. As an educator, Andrew is a member of the faculty at Thomas Jefferson University’s College of Population Health and is an adjunct instructor within United’s Operational Excellence program. As a volunteer leader, he serves as President Elect of the Arizona Association for Healthcare Quality and has been actively involved with the National Association for Healthcare Quality since 2014, most notably as a member of the Board of Directors where he chaired the Competencies Commission.