Stephanie Mercado, CAE
Chief Executive Officer and Executive Director

Stephanie Mercado is a leader in healthcare association management and advancing healthcare professions. Since joining NAHQ in 2013, CPHQ certificants and NAHQ members have increased by more than 50 percent. Stephanie has raised NAHQ’s prominence and value with the introduction of industry-elevating initiatives, such as the award-winning HQ Essentials and the National Healthcare Quality Summit. Stephanie has deep knowledge of healthcare issues gained from 18 years on both the front line and in executive association leadership. She has built healthcare competencies and medical curriculum models, certifications, professional development and training programs, and led advocacy efforts for societies and professions. Stephanie is a sought-after expert on healthcare association management and healthcare quality. She currently serves on the Institute for Healthcare Improvement’s National Steering Committee for Patient Safety, the Association Forum Healthcare Collaborative Steering Committee, and more. Recently, she was selected as a recipient of the Outstanding Nonprofit Leader Award from .orgCommunity.

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8600 W. Bryn Mawr Avenue

Suite 710 N

Chicago, IL 60631

Tel: 847.375.4720

Fax: 847.375.6320


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